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VALUE ADDED SERVICES

BONGO PHONE

SERVICE DESCRIPTION

BONGO PHONE is a flat rated bundle of voice minutes, SMS and data volumes that adds value on a CDMA fixed wireless terminal The package is only offered on a number programmed prepaid FWT phone.

Initial activation of the package on customer's FWT will be done at CSC on request after the customer recharges enough credit The Package will be valid for 30 rolling days and when the package is used up it can not be repeated during that period

Recurring package top ups will be done by the customer using normal recharge vouchers Excess and insufficient package credits will be used on retail tariffs.

Voice minutes in a package will be used for on-net calls.

NOTE:
  • To make off-net calls customer must recharge above monthly package charges
  • All off-net calls are charged on a retail tariff


  • Benefits
  • Cost reduction and money saving on a bundle of services
  • phone terminal
  • voice minutes
  • SMS
  • Data
  • Budgeting communications needs
  • Guaranteed communications


  • BONGO PHONE PACKAGES:



    How to Access service:
    No access code is required to use allocated package volumes Calls within TTCL network will be made from the allocated package volumes until the package is used up

    Priority is given to use the package first and when the package is over then on-net calls, SMS and data will be made from the normal prepaid account at retail tariffs

    Switching from package to normal account is automatic without affecting any ongoing call, SMS or data All calls going out to other networks will be accessed from the normal account at retail tariffs

    Code 102 is used to query credit balance available in prepaid account only Balance in the package can not be accessible

    How to Apply:
    Visit any nearest TTCL Customer Service office available countrywide.

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