SERVICE DESCRIPTION
Multi-Conference Calling (CC) is a supplementary service that adds value to TTCL prepaid and postpaid voice services, both fixed and mobile. The service allows a TTCL subscriber to talk to many people on a single call. The subscriber decides the time to start and end a conference call.
Benefits
Cost reduction for meetings: hiring meeting venue, travelling costs
Time saving for meetings and discussions: traveling time for many people
allowing them to time for other business issues
No risks arising from travelling
Convenience of sharing or contributing to related issues on a single call
Service Capability:
TTCL Mobile
Up to 6 telephone numbers (persons) can be on one conference call
TTCL Fixed
Up to 20 telephone numbers (persons) can be on one conference call
Originator must own a fixed telephone in area where NGN is covering (see locations with the service below).
Target Segment:
All TTCL Mobile prepaid users
All prepaid landline users
Corporate and government
Minister, Permanent Secretary, RC, DC, CEO, Directors, etc
Small and Medium Enterprises
Professionals
Business consultants, etc
Researchers and Students
High end families with their relatives
Service Availability:
For all prepaid customers the service is already activated thus mobile customer just dials *60 plus intended five destination numbers as per dialling procedures
For postpaid customer visit TTCL Sales office or call 100
Locations with this service:
Mobile
In all TTCL Mobile covered areas
Fixed landline
Service is available in the following areas:
DSM, ARUSHA, MWANZA, TANGA, DODOMA, MOROGORO, MBEYA, KAGERA, KIGOMA, SHINYANGA, SINGIDA, COAST, LINDI (Kilwa Masoko) and PEMBA
Dialing Procedures:
For TTCL mobile customers:
Caller A (with multi-conference enabled phone) dials *60 together with destination number B and presses SEND key. Subscriber B answers the call
Caller A dials destination number C and presses SEND key. Subscriber C answers the call
Caller A presses SEND key
Caller A repeats the last two procedures to connect all six (6) members on a single conference call
E.g.: *60022214200 > SEND > 00025472434 > SEND > 0282326781 > SEND > 0737777771 > SEND > etc
For fixed landline customers:
Caller A (with multi-conference enabled phone) dials destination number B and subscriber B answers the call
Caller A presses a Recall key followed by destination number C and subscriber C answers the call
Caller A repeats the second procedure to connect all twenty (20) members on a single conference call
E.g: 022214200 > Recall > 00025472434 > Recall > 0282326781 > Recall > 0737777771 > Recall > etc
For more information:
Call the call centre at 100 or visit any nearest TTCL Customer Service office available countrywide.
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