info@ttcl.co.tz
+255 22 210 0100

Values & Principles

  1. TTCL Core Values 

At TTCL, our core values form the foundation of who we are and how we operate. They shape our culture, guide our decisions, and define the standards by which we measure performance across the organization. These values reflect our deep commitment to our customers, partners, employees, and the communities we serve.

Every day, our employees are guided by the following core values to deliver reliable, responsible, and innovative services:

  1. Integrity 

We uphold maintain high standards of professionalism, respect, honesty and trustworthiness to maintain the Corporation’s reputation through consistency of actions, values, methods, measures, principles, expectations and outcomes. 

  1. Customer Centric

We strive for excellence in service delivery and commit to continuous service delivery improvement and put the interests of our customers as our first priority by providing services and solutions in a manner that is efficient, effective and responsive with the customer as the centre of emphasis.

  1. Mutual Respect

We are impartial, work without discrimination and appreciate interdependence of diverse social groups through an open, available and affirming approach.

  1. Result-oriented

We commit to meet obligations by being focused and objective through providing high quality services based on standard and best practices.

  1. Creativity 

We strive to be innovative, inventive and up to date leading to improved performance through constantly promoting a culture of learning, developing and accepting value added ideas.

  1. Commitment 

We are passionately dedicated to serve our customers with innovative solutions through high level of advocacy, customer care, technical capabilities and support.